Quality Departments

Clear and consistent documents such as Quality Manuals, Policies & SOPs are key to ensure the quality of an organization's products and services.

Introducing a content standard helps you to achieve this excellence.

Information Mapping for Quality Managers

Learn how to create better Quality and Training Manuals, Policies, SOPs and more using the Information Mapping Method.

During a hands-on training session, an Information Mapping® instructor teaches your teams the ins and outs of our content standard. Based on your content, we'll provide best practices to create correct, reusable and easy-to-update content for your quality documentation process.

What's in it for you?

Taking this course comes with the following benefits:
  • Time gain because of the easy formatting and reusable content.
  • Consistency throughout your department because of exchangeable content.
  • Better understanding and fewer questions.
  • Cost reduction following easy-to-access information.
  • Effiency in posting your Word documents online.

Discover our various training courses

Choose the right training course option for your team.

Private training

Get your teams trained at your premises with customized content and exercises.

Public training

Enjoy open-enrollment training at our well-equipped training facilities near you.

Video course

The most convenient way to develop your writing skills without leaving your desk

E-learning

Learn Information Mapping® at your own pace with a variety of online programs

Private training

Ready to take your quality documentation to the next level?

Who should attend

Information Mapping® courses are for anyone who needs to communicate clearly, persuasively or effectively.

Duration

You decide! We usually advise our customers to take 2 or 3 day classes. Maximum 15 participants per class.

  • 2 days, 9 am - 5 pm
  • 3 days, 9 am - 5 pm

What's included?

A private Information Mapping® course comes with:

  • An Information Mapping® Professional Certification
  • High quality course materials
  • A 1-year FS Pro license per attendee
  • Quick Reference Cards
  • A certificate of attendance/completion

Private training

We are happy to discuss your training needs!

Interested? Leave us your contact details and we'll be in touch soon to discuss training possibilities.

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Public training

Join one of our public courses at a location near you. It's our most popular introductory course to better documentation writing.

Aimed at…

Professionals in charge of writing Quality Manuals, SOPs, work instructions, training manuals, and other quality-related documentation.

Duration

  • 2-day training: 9 a.m. - 5 p.m.
  • 3-day training: 9 a.m. - 5 p.m.

Key advantages

  • Crash course in more effective documentation writing
  • All course materials included
  • Information Mapping Certification Exam
  • Certificate of Completion
  • Case study (3-day course only)

Get in touch

Ready to get started?

Reach out to sign up for one of our open training sessions nearby.

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Video course

Develop your writing skills from the comfort of your office or home.

Watch the first lesson for free

Aimed at…

Professionals who write Quality Manuals, SOPs, work instructions, user guides, training manuals, and other types of documentation.

Set your own pace

Our 15 video modules (20 minutes each) are available for three months upon signing up.

  • Introduction to the Information Mapping® Method (17:02)
  • Research-based Principles (26:28)
  • Blocks and Maps (22:45) (Get access to this free module)
  • Introduction to Information Types (25:34)
  • Presenting Procedure (Part 1 + Part 2) (22:24 + 16:00)
  • Presenting Process (20:16)
  • Presenting Structure (14:38)
  • Presenting Concept (15:36)
  • Presenting Principle (18:05)
  • Presenting Fact (18:16)
  • Managing large documents (23:02)
  • Document development process (Part 1 + Part 2) (15:24 + 30:22)
  • Wrap-up exercise (22:48)

Key advantages

  • All components of the Information Mapping Method explained
  • Revisit training modules at any point
  • Learn to use the corresponding FS Pro software
  • Exercises and sample answers
  • Quick Reference Cards
  • Online Information Mapping
  • Certification Exam

Video course

Get started today

Our training modules are immediately available upon purchase.

E-learning

Learn Information Mapping at your own pace with a variety of online programs.

Aimed at…

Professionals who write Quality Manuals, SOPs, work instructions, user guides, training manuals, and other types of documentation.

At your own pace

5 hours of learning investment for a lifetime of better information mapping.

    Key advantages

    • 3 months of access to 2 e-learning modules in our online Academy
    • PDF reference cards
    • 1-year FS Pro software subscription included
    • IMP Certification Exam
    • Certificate of Completion

    E-learning

    Get started today

    Our training modules are immediately available upon purchase.