The recommended program for your needs is Making Web Content Work. This 8-week instructor-led, interactive e-learning program is designed to help writers and designers organize and present content effectively on the Web, including moving paper documentation online.

This workshop is appropriate when

• paper maps are "flat" on the Web and don't take advantage of the Web's capabilities.
• maps written for the Web include paper-centric language and formats that confuse users.
• Web links are vague, confusing, or difficult to use or not enough links are used.
• users don't use the Web site to get key information.

Also Consider:

• Developing Procedures, Policies & Documentation* for an intensive 3-day, instructor-led workshop experience that provides in-depth tools, techniques and guidelines for creating modular, structured content that will be easy to access and use in an online or Web environment.