The medical professionals and administrative staff of UNAIDS, the Joint United Nations Programme on HIV/AIDS, are working all over the world to contain and control the global HIV epidemic.

Because UNAIDS has over 1,000 staff members operating in 80 countries, frequent and often lengthy telephone calls were driving the organization's communications costs to an unacceptable level. In February 2009, UNAIDS adopted global Internet Protocol (IP) telephony in order to reduce these costs and increase efficiency.

Read this month's Spotlight on Success to see how Sharon Roffey, Head of the Global Service Desk at UNAIDS' Secretariat offices, applied the Information Mapping^® method to encourage a very diverse audience to use a new system with great success!

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Click on the Learn More button in the table below to learn more about any of our courses. See below for full course titles and links to learn more.

There's still time to enroll in this year's classes. Class sizes are limited to ensure success. Register now while there is still room!

See our 2009 course schedule below or click here to view our 2010 Course Schedule online.

2009 Course Schedule

We are pleased to announce the winners of our 2009 IMAP Awards, highlighting the many outstanding examples of the Information Mapping method from around the world. Special thanks to all that submitted and congratulations to the following winners!

• Grand Prize Winner: Katie Isabelle (FM Global)
• Policy or Procedure: Susan Mullin (J. Jill)
• Web Application: Cynthia Stawarski (Northern Trust)
• Business Communication: Sharon Roffey (UNAIDS)
• Documentation or Training Material: Sonda Wynn (RE/MAX)
• Grand Prize Winner: Katie Isabelle (FM Global)