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Writers sometimes complain – justifiably – about having
to produce documents from content they don’t thoroughly understand.
The opposite problem is less often noted: the writer knows a great
deal about the content and doesn’t consider that the reader
may be much less knowledgeable.
Last month, we looked at a document with a Block
containing too much information; now we’ll look at one with
too little. See
how the Doc Advisor fixed the problem.
Doc Advisor Stu
Rubinow has taught Information Mapping throughout the
U.S., Canada, and abroad.
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