Making Procedures Work e-Workshop
Ineffective - or non-existent - procedures can lead to mistakes and performance errors, poor product quality, failed audits, fines for noncompliance, a swamped help desk, high stress and low morale. What can you do to improve your procedures and avoid painful business problems? Find out in this 21/2-hour e-workshop.
What You Will Learn
In this e-workshop, you will
- discuss why procedures are a problem in many organizations
- take the first steps toward improving the effectiveness of their procedures, and
- apply a checklist to identify their procedure problems.
Features
Making Procedures Work! features
- short modular lessons
- practice exercises to help learners apply skills and assess progress, and
- a checklist for assessing your procedures.
Your Instructor
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This e-workshop is led by Cathy Nairne, Information Mapping's Manager of Learning Programs. Cathy is a much-sought after speaker at conferences and seminars across the country, teaching people how to improve workplace performance through effective communications by applying the research-based Information Mapping™ method. |
More Information
For more information on this e-workshop or on our other learning programs
- call 1-800-INFOMAP (463-6627) ext. 3350, or
- send an e-mail to inquiry@infomap.com.
See our complete workshop list.
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