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Making Procedures Work e-Workshop

Ineffective - or non-existent - procedures can lead to mistakes and performance errors, poor product quality, failed audits, fines for noncompliance, a swamped help desk, high stress and low morale. What can you do to improve your procedures and avoid painful business problems? Find out in this 21/2-hour e-workshop.

Dates:

Tuesday, January 6, 2009
Tuesday, April 21, 2009

Time:

12:00-2:30 pm ET/
9:00-11:30 am PT

Cost:

$249

Registration:

Click here to register.

Instructor:

Cathy Nairne, Manager, Learning Programs, Information Mapping, Inc.

 

 

 

 

 

 

Note: Internet Explorer is the required browser for this e-workshop. 

Save on other Information Mapping workshops and software when you attend an e-workshop!  Click here for details.

What You Will Learn
In this e-workshop, you will

  • discuss why procedures are a problem in many organizations
  • take the first steps toward improving the effectiveness of their procedures, and
  • apply a checklist to identify their procedure problems.

Features
Making Procedures Work! features

  • short modular lessons
  • practice exercises to help learners apply skills and assess progress, and
  • a checklist for assessing your procedures.

Your Instructor

Cathy Nairne This e-workshop is led by Cathy Nairne, Information Mapping's Manager of Learning Programs. Cathy is a much-sought after speaker at conferences and seminars across the country, teaching people how to improve workplace performance through effective communications by applying the research-based Information Mapping™ method.

More Information
For more information on this e-workshop or on our other learning programs

  • call 1-800-INFOMAP (463-6627) ext. 3350, or
  • send an e-mail to inquiry@infomap.com.

See our complete workshop list.

Note:  While this e-workshop contains the basics for writing effective procedures, it does not replace our two and three-day workshops, Developing Successful Policies and Procedures and Developing Procedures, Policies, and Documentation, which include

 

 

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