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Making E-Mail Work e-Workshop

E-mail is essential today for customer relations, sales, marketing, vendor relations, and internal communications - for every industry and every aspect of business. However, organizations are being overwhelmed by vast amounts of poorly written, unorganized e-mails that are ruining organizational efficiency and reputations, turning off customers, jeopardizing compliance, and affecting employee morale.

In this e-workshop, learn how to write and organize e-mails and write subject lines for more effective communication that will improve organizational efficiency, attract customers, reduce compliance risks, and improve employee morale.

What You Will Learn
Making E-Mail Work! will introduce you to the essential concepts of

  • writing attention-getting subject lines and reader-focused content
  • improving e-mail readability
  • creating a good impression, and
  • editing for clarity.

Features
Making E-mail Work! features

  • short modular lessons
  • practice exercises to help learners apply skills and assess progress, and
  • examples of how to change poor e-mails into quality e-mails.

Your Instructor

This e-workshop is led by Cathy Nairne, Information Mapping's Manager of Learning Programs. Cathy is a much-sought after speaker at conferences and seminars across the country, teaching people how to improve workplace performance through effective communications by applying the research-based Information Mapping™ method.


More Information
For more information on this e-workshop or on our other learning programs

See our complete workshop list.

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