Making E-Mail Work e-Workshop

E-mail is essential today for customer relations, sales, marketing, vendor relations, and internal communications - for every industry and every aspect of business. However, organizations are being overwhelmed by vast amounts of poorly written, unorganized e-mails that are ruining organizational efficiency and reputations, turning off customers, jeopardizing compliance, and affecting employee morale.

Dates:	Tuesday, July 1, 2008 Tuesday, September 9, 2008
Time:	12:00-2:30 pm ET/ 9:00-11:30 am PT
Cost:	$249
Registration:	Click here to register.
Instructor:	Cathy Nairne, Manager, Learning Programs, Information Mapping

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What You Will Learn

Information Mapping's 2^1/2-hour e-workshop, Making E-Mail Work!, will introduce you to the essential concepts of:

• writing attention-getting subject lines and reader-focused content
• improving e-mail readability
• creating a good impression, and
• editing for clarity.

Note: This e-workshop requires an Internet Explorer browser.

Features
Making E-mail Work! features

• short modular lessons
• practice exercises to help learners apply skills and assess progress, and
• examples of how to change poor e-mails into quality e-mails.

The Instructor

This workshop is led by Cathy Nairne, Information Mapping's Manager of Learning Programs. Cathy is a much-sought after speaker at conferences and seminars across the country, teaching people how to improve workplace performance through effective communications by applying the research-based Information Mapping™ method.

More Information For more information

• call 1-800-INFOMAP (463-6627) ext. 3350, or
• send an e-mail to inquiry@infomap.com.

See our complete workshop list.