Developing Business and Technical Communications
Gain the skills you need to do your job without leaving your desk! This eight-week instructor-led, interactive e-learning program teaches you how to improve the effectiveness of your business communications and documentation projects by using the Information Mapping method to create concise and easy-to-read information. Take this workshop over the Web during times convenient for you.
Learning Objectives
After completing this workshop, you will be able to
- analyze information using six information types
- organize information into short, modular units
- apply guidelines for presenting information so that it is easy to scan, read, and understand, and
- use a tool for formatting documents quickly.
Benefits
The Developing Business and Technical Communications e-learning program will help you
- save time writing organized, clear, concise technical communications and documentation and training materials
- present complex information clearly so it is easy to understand
- improve customer and vendor relations, and
- start writing more easily and get better results from your documentation.
Features
Some of the many features of this program include
- ability to access your course work 24 hours a day
- guidance and virtual office hours in a live chat room by a certified Information Mapping instructor
- communication with your instructor and fellow students through chat rooms, message boards and e-mail, and
- reading and writing assignments to improve your understanding, which can be completed off-line when it is convenient for you.
Who Should Attend
This e-learning program is appropriate if you want to improve the effectiveness of your business and technical documents, such as
- policies
- procedures
- technical communications, and
- documentation and training materials.
Price and Registration
Developing Business and Technical Communications costs $995.

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