New Course! Writing in Plain Language: A Structured Approach
"We recognize that Information Mapping is the 'science behind plain talk’ that can help make communication development predictable and repeatable for all of our writers – whatever their individual backgrounds or writing experience." -- Darrell Damron, Performance System Administrator at Washington State Department of Revenue
Present your ideas simply and clearly for better compliance, reduced call times, and improved customer service. Learn the basics of plain language, plus find out how to focus on the big picture and get the results you want.
Learning Objectives
In our new course, Writing in Plain Language: A structured Approach, we will go beyond the basics of plain language and you will learn how to
- write clear, effective communications that get results and meet the Federal Plain Language Guidelines
- organize and structure complex business information so that it is easy for diverse audiences to understand and use
- provide context to improve comprehension, and
- select the right level of detail for multiple audiences
Whether or not you are already using the Information Mapping method, you will find this exciting new course to be invaluable.
Who Should Attend
This course is for anyone who writes for customers, employees, or the public. You will learn valuable new skills whether or not you have already taken Information Mapping or Plain Language training.
Contact Us
For information on holding a private or public workshop
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