Making E-Mail Work
Organizations are being overwhelmed by e-mail. E-mail is essential today for customer relations, sales, marketing, vendor relations, and internal communications. Concise, effective e-mails improve organizational efficiency, bolster your company’s image, create customer loyalty, ensure compliance, and improve morale.
This program is your answer! Making E-mail Work!™ is a half-day classroom workshop that introduces business professionals to the essential concepts of writing excellent e-mails.
Making E-mail Work!™ features
- short modular lessons
- printable job aids
- practice exercises to help learners apply skills and assess progress, and
- examples of quality e-mails.
Learning Objectives
Upon completion, learners will be able to
- know when e-mail is appropriate
- create customer-centric emails, and
- use e-mail to support internal and external communications.
To Arrange a Private Workshop
For information on holding a private workshop
Other Programs
You may find our other business communications workshops of interest.
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