E-mail Communications

Organizations are overwhelmed by e-mail, which causes loss of morale and productivity, misunderstandings, poor decisions, loss of information, delays, and errors.

Because e-mail is not as formal as traditional business communications, employees often take less time to plan and develop it. We conducted a survey of 560 people. For those surveyed

• 53% say they do not understand what action is expected of them
• 49% say the e-mails they receive are hard to understand, and
• 15% say that they do not know how the e-mail is relevant to them.

Information Mapping's Solutions
Our e-learning program, Making E-mail Work!, helps you overcome difficult business challenges. Isn't it time you took action!