Testimonials
Read testimonials from our clients
Indiana Blood Center Improves Their SOPs
"Our audience loves the Mapped documents. And they're definitely relying on the documentation more because we've made it more user-friendly. Error rates are down, and training takes significantly less time. It's hard to measure the outcomes formally because there have been so many changes in other things, too, like systems and technologies. However, there's no question that Information Mapping has benefited us greatly."
- Kathie Cunningham, Director of Quality Assurance
Schneider Electric Uses Information Access to Improve Sales
"Information Mapping was the method we selected for our content development. It makes non-writers into better writers, makes translation easier, and presents information in a way that people clearly understand. Every document I have written using the Information Mapping method has been successful in its purpose."
- John McElfresh, Director of Electronic Business and Communications for the Automation Business
NASCO: Focuses on Performance
"Mapping has been a vital key to our department's success all along. If you take Information Mapping back to its basic level - the human performance elements or the integration of people, information and technology - you find that there are so many ways to apply the method. It really is a performance solution."
- Doug Osborn, Director of Human Performance Services
Florida Power and Light Creates Powerful E-Business Site
"We have created an E-business environment that allows hundreds of content providers to be one voice. Our solution of standardizing the information was so simplistic that everyone was floored by its efficiency. The really great thing about the Information Mapping method is that it stands alone."
- Anna Bradley, Chief E-business Architect
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