Spotlight on Success

Spotlight on Success is one part of our four bi-monthly Newsletters.

Find out how other business professionals and organizations are solving tough business problems with Information Mapping, and how you can, too!

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Read the latest issues of Spotlight on Success

Newsletter	Title	Volume & Issue
April 2010	Tesoro Corporation Improves Quality and Usability of Standing Instructions with the Information Mapping Method	Vol. 10, Issue 3
Nov 2009	UNAIDS Ensures Success of Its IP Telephony Initiative with the Information Mapping Method	Vol. 9, Issue 3
July 2009	Elekta’s Unique Training Poster Design Helps Customers Correct Cancer Treatment Plans	Vol. 8, Issue 3
June 2009	Freescale Semiconductor Creates Usable Microchip Documentation for a Highly Technical Audience	Vol. 7, Issue 3
May 2009	CalPERS Uses Information Mapping to Capture Employee Knowledge	Vol. 6, Issue 3
April 2009	BCG Uses the Information Mapping Method to Help Clients Reduce Business Risk	Vol. 5, Issue 3
April 2009	Easy-to-Use GMAC Instructions Reduce Help Desk Calls by 50%	Vol. 4, Issue 3
March 2009	Idearc Media “Maps” the Way to Better Customer Service after Natural Disasters	Vol. 3, Issue 3
Feb 2009	Troubleshooting Job Aids Help Keep a Major Transit System Running on Schedule	Vol. 2, Issue 3
January 2009	Streamlining Business Processes Improves Bottom Line for Aurora Health Care	Vol. 1, Issue 3

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