Information Mapping Launches Revolutionary Authoring Tool: Content Mapper™ for DITA

Register Now for a Live Webinar

Call for Submissions Announced for Annual “IMAP Awards”

Hints & Tips: Using the Formatting Solutions® Pro Tutorial

Case Study: Comerica Bank

Employee Profile: Cathy Nairne

Information Mapping® Method

August 2007

Live Webinar: Getting Compliance Under Control

Compliance, Risk, and the Art of Policy and Procedure Writing at the 2007 Risk & Control Conference, The Institute of Internal Auditors (IIA), San Diego, CA

September 2007

Live Webinar: Creating Effective Laboratory Documents

Live Webinar: DITA, Topic-Based Authoring, and Information Mapping: What Authors Need to Know

Live Webinar: Creating Effective Laboratory Quality Manuals


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July 2007
Vol. 15, No. 2

Register Now for a Live Webinar

By Cynthia Whitty, Public Relations Specialist

Join us for our popular Webinars on important documentation and communications issues. These Webinars concern business professionals, program directors, course developers, writers, and anyone who wants to use information more effectively to improve customer satisfaction, workplace performance, and product quality, and save time and money.

Register today to gain valuable information critical for your success! Space is limited.

Upcoming Webinars include:

Getting Compliance Under Control
This session is a “must” if you are a manager or director of Quality, Compliance, and Operations who is faced with any type of audit, including ISO 9000, HIPAA, OSHA, and SEC. Debbie Kenny will explore the link between documentation and compliance issues and provide practical techniques for complying with requirements and regulations and improving overall organizational performance.
Thursday, August 16
12:00-1:00pm (EST)
Creating Effective Laboratory Documents NEW!
Cathy Nairne from Information Mapping and nationally known laboratory quality management expert Lucia Berte will discuss how to create effective documents used in laboratory and blood bank operations and management.
Wednesday, September 12
12:00-1:15pm (EST)
DITA, Topic-Based Authoring, and Information Mapping: What Authors Need to Know
Join Debbie Kenny to learn what topic-based authoring is; how it can help documentation organizations write more flexible, reusable content; how DITA changes the way authors need to think and write; and how Information Mapping’s time-tested techniques can help authors write more effective DITA topics.
Wednesday, September 19
12:00-1:15pm (EST)
Creating Effective Laboratory Quality Manuals NEW!
Participants will hear a discussion by Cathy Nairne from Information Mapping and nationally known laboratory quality management expert Lucia Berte on how to organize and present laboratory quality manuals that can be used by personnel to train new managers and supervisors and meet regulatory and accreditation requirements.
Tuesday, September 25 12:00-1:00pm (EST)

 

 

 

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© Copyright June 2007. All rights reserved.

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