So What About DITA, Information Mapping, and Content Mapper?

IMI Announces Developing Effective DITA Content: A Two-Day Workshop for DITA Content Creators

Information Mapping, Inc. Announces Its 2007 Public Workshop Schedule

Register Now for Information Mapping Webinars

Information Mapping, Inc. Survey Reveals the True Impact of Ineffective Business Communications

FS Pro Hints & Tips: Renumbering the Steps in a Step/Action Table

Case Study: Hexion Specialty Chemicals

Employee Profile: Kim Murphy

We've Moved!

Information Mapping® Method

December 2006

IMI Live Webinar Series: "Getting Compliance Under Control"

January 2007

IMI Live Webinar Series: "Identifying Communication Failures in Your Organization"

February 2007

"Making Web Content Work" at the Society for Tech. Communications (STC) Online Special Interest Group, in Burlington, MA

IMI Live Webinar Series:
"DITA, Topic-Based Authoring, and Information Mapping: What Authors Need to Know"

"Compliance, Risk, & the Art of Policy & Procedure Writing" at ASTD (local chapter)

"How to Write Usable Content for Multiple Audiences" at Training 2007 in Orlando, FL

March 2007

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December 2006
Vol. 14, No. 4

Register Now for Information Mapping Webinars:
Don’t Miss Your Chance to Get Answers to Painful Business Problems

By Cynthia Whitty, Public Relations Specialist

Join IMI for live Webinars, starting December 7, on topics
that impact your business success.

As a business professional, you struggle with problems: winning and retaining customers, achieving compliance, implementing and maximizing your investment in a content management system, improving employee morale and retention, and saving time and money.

Find out what you can do to cure these painful business problems. By attending an IMI Webinar, you will learn the importance of clear, organized, and accessible communications and their impact on your business success.

Who Can Benefit
Managers, program directors, writers, and information and course developers will benefit from field-proven solutions for developing concise, user-focused communications that satisfy auditors’ requirements, improve work performance, and impact the bottom line.

Don’t Delay, Register Now!
Register for these one-hour sessions that provide valuable insight on how you can avoid wasting valuable time, destroying customer satisfaction, and damaging reputations. Each session is led by an industry expert.

Time: Noon-1:00 pm (EST)
Cost: Only $19.95 each

Getting Compliance Under Control is especially helpful for managers and directors of Quality, Compliance, and Operations who must meet requirements and regulations and may face any type of audit. Thursday, December 7
Identifying Communication Failures in Your Organization looks at the root causes of communication failures that can lead to employee stress and low morale, inefficiencies, and customer dissatisfaction. Wednesday, January 10
DITA, Topic-Based Authoring, and Information Mapping: What Authors Need to Know: Learn how Information Mapping® gives you the skills you need to create DITA topics. And, if you aren’t trained in Information Mapping, learn how to get the most from DITA. Thursday, February 8
Improving Customer Service Through Effective Communications: Find out how to reduce the number of calls and lengthy wait times for your call-in or support center. Wednesday, March 7

An Added Bonus
Attendees will receive a free white paper:

  • Getting Compliance Under Control: How to Take an Integrated Approach to Quality, Safety, and Environmental Performance Management
  • Top 10 Symptoms That Your Organization’s Communications May Be Failing, or
  • Information Mapping: Meeting the Challenges of the 21st Century.

IMI Webinars are popular events. Space is limited, so register today!

 

For more information, or if you can’t attend and would like to speak to an IMI expert, call 1-800-INFOMAP (463-6627) ext. 3350.

 


 

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