Introduction

Insider Online delivers a valuable resource to the Information Mapping community. Not only do you receive information about industry trends, product announcements, and upcoming events, you will also get useful hints, tips, and in-depth articles on content management, learning solutions, and applications of the Information Mapping method.

Please pass Insider Online to others who may be interested.

To add or remove, send an e-mail to marketing@infomap.com with ADD INSIDER or REMOVE INSIDER in the subject line.

A New Website for Information Mapping

Sylvia Bryant, Marketing Coordinator

With the help of Boston-based Silverscape, IMI has cleaned up its cyber act and developed a new Website to provide order and structure to the clutter ridden www.infomap.com. Watch for big changes to happen in early April.

Progress' Success With Information Mapping Method

David Singer, Contributing Writer

For today’s information design and delivery professionals, challenged by the rise of Web and Intranet publishing, the Information Mapping method offers a skill set that is essential for success. The suitability of Information Mapping for organizing, structuring and managing Web-based information is highlighted by the successes of the training development team at Progress Software.

Creating Effective Laboratory Documents™ Released

Sylvia Bryant, Marketing Coordinator

Information Mapping's Creating Effective Laboratory Documents™ is extremely important now that ISO 15189, a new international standard for medical laboratories, has been introduced. Managers, quality coordinators, and procedure writers in medical laboratories and blood banks can truly benefit from this fast-paced two-day course.

Coming Soon: New Preview of Making E-Mail Work!™

Sylvia Bryant, Marketing Coordinator

Did you know that by saving 15 minutes each day for each employee, you can potentially save thousands of dollars for your organization?

With our Making E-mail Work!™ online learning program, we make it easy for you to save those 15 minutes and those thousands of dollars.

Information Mapping and KnowHow, Inc. Hold An Audio Cast

Larry Buchsbaum, Contributor

Information Mapping, Inc. and KnowHow, Inc. held a joint audio cast on the subject of brain drain. The issue of brain drain deals with the risk in organizations when critical undocumented or poorly documented knowledge “leaves the building” due to retirements, layoffs, and restructurings.

Information Mapping To Attend Two Conferences in April

Sylvia Bryant, Marketing Coordinator

April will be a busy month for Information Mapping, Inc. On the agenda are two conference opportunities to spread the word about the importance of managing information.

Employee Profile: Anna Strahan, Order Processor & Client Services Representative

Sylvia Bryant, Marketing Coordinator

Meet Anna Strahan. If you've called Client Services, you've probably spoken with her. If you've registered for a workshop in the past year, chances are she's processed your order.

Mapping Q & A

Deborah Lakin, Consultant

Please submit your Mapping questions to inquiry@infomap.com.

Formatting Solutions® Pro Hints & Tips

Rachel Amato, Marketing Manager, and
Mary Keenan, Senior Instructional Designer

Q: What is a Style in Formatting Solutions Pro?

Read the article for the answer.

Please submit your Formatting Solutions® Pro questions to Client Services at support@infomap.com, or for immediate assistance, call (800) INFOMAP (463-6627) and follow prompts for technical support.

Suggestion Box

Tell us what you want to learn more about.

Submit your suggestions for webinars, articles, white papers, or survey topics here.

Upcoming Events

Find out more about our offerings, solutions, and new products by visiting us at one of these upcoming events.

Copyright, Trademark, and Other Information

Published by Information Mapping, Inc. Information Mapping® and Formatting Solutions® are registered trademarks of Information Mapping, Inc.
© Copyright April 2006. All rights reserved.

This message is privileged, confidential, and intended for the addressee only. If you have received this communication in error and are not the intended recipient, immediately notify the sender and delete this message from your computer. Your dissemination, modification, printing or copying of this message is prohibited. The contents of this message may contain personal views, which are not the views of Information Mapping, Inc. unless specifically stated. In compliance with Public Law No. 108-187 effective January 1, 2004

Articles in this issue of Information Mapping’s Insider Online include

• A New Website for Information Mapping
• Progress' Success with Information Mapping method
• Creating Effective Laboratory Documents™ Released
• Coming Soon: New Making E-mail Work!™ Preview
• IMI and KnowHow, Inc. Host Audio Cast
• IMI To Attend Two Conferences in April
• Employee Profile
• Mapping Q & A
• Formatting Solutions® Pro Hints and Tips
• Suggestion Box
• Public Program Dates & Locations
• Upcoming Events

• Information Mapping® Method
• IMI Technology
• Professional Services
• Learning Solutions
• Contact Us
• Insider Online Home

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Information Mapping, Inc.
271 Waverley Oaks Road
Waltham, MA 02452 U.S.A.

T: 781-472-3000 or
800-INFOMAP (463-6627)
F: 781-472-3100
e-mail: inquiry@infomap.com
Web: www.infomap.com

Please submit your Formatting Solutions® Pro questions to Client Services at support@infomap.com.

Or for immediate assistance by phone, call 800-INFOMAP (463-6627) and select technical support.